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Privacy Policy

Privacy Policy

Last updated: [01 - March - 2026]  •  This Privacy Policy explains how we collect, use, and protect your information when you use our website and booking services.

Your privacy matters • Transparent data practices

1) Information We Collect

When you submit a booking or contact request, we may collect:

  • Identity & contact: full name, phone number, email address
  • Booking details: date, time slot, number of guests, special requests
  • Technical data: IP address, browser type, device information, pages visited (via cookies/analytics)

2) How We Use Your Information

  • To process and manage bookings and communicate confirmations/updates
  • To respond to inquiries and provide customer support
  • To improve our website, services, and user experience
  • To protect against fraud, abuse, or security incidents

3) Payments

If payments are processed through a third-party provider, your payment details are handled by that provider according to their policies. We do not store full card information on our servers.

Replace this section if you use cash/transfer/WhatsApp arrangements only.

4) Cookies & Analytics

We may use cookies and analytics tools to understand traffic and improve performance.

  • Essential cookies: enable core site features
  • Analytics cookies: measure usage and improve content

You can control cookies through your browser settings.

5) Sharing of Information

We may share your information only in the following cases:

  • Service providers who help us operate the site or deliver services (e.g., booking, email, payment)
  • Legal requirements when we are required to comply with applicable laws or respond to lawful requests
  • Business protection to enforce policies, prevent harm, or protect rights and safety

We do not sell your personal information.

6) Data Retention

We keep personal information only as long as needed to fulfill bookings, provide support, and meet legal or operational requirements.

7) Security

We use reasonable administrative and technical safeguards to protect your data. However, no method of transmission or storage is 100% secure.

8) Your Rights

Depending on your location and applicable laws, you may request:

  • Access to the personal data we hold about you
  • Correction of inaccurate data
  • Deletion of your data (where applicable)
  • Objection or restriction of certain processing (where applicable)

To make a request, contact us using the details below.

9) Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.